HOW TO ORDER
See our FAQ page for more information.
If you live in the Las Vegas area we will deliver to you at no cost to your home or office. Delivery days are Mondays during normal business hours even on holidays -- contact us for exceptions or special requests. Make sure to include your gate code in the NOTES section during checkout.
We ship nationwide. Shipping is calculated as part of the checkout process. Read more here: www.fetchingfoods.com/shipping-a-necessary-evil/. Be sure to include your gate code or special delivery instructions for our couriers.
You can order anytime. Our production occurs Wednesday through Saturday, building certain foods on certain days (if you ordered a turkey product and we've already made all the turkey products for the week, for example, you may need to wait until the next turkey production cycle). When your order is completed we will ship it on or before Monday. Contact us for special shipping requests or exceptions. We always try to make your order as quickly as possible.
Because we make our food fresh, we don't have a cache of ingredients or inventory (except very limited amounts of Just Cat and Only Dog). We make your pet's food just for you upon ordering.
Quick Reference Table for Adult cats with normal activity:
Quick reference table for adult dogs with normal activity:
Being a boutique company, we have limited capacity. We give priority to the customers with subscriptions, then previous customers, and finally new customers. The subscription can be updated, changed, or canceled at any time, comes with a discount, and we will ship your food typically upon billing.
For Custom Meals
1) Order the amount of food you need eg 10lbs.
2) Use the NOTES section at checkout for meal size requests eg 7oz meals, or put your pet's weight in and we'll figure it out for you. The default size is 8oz.
3) List particulars in the NOTES: food sensitivities/allergies, special diets, food preferences, health condition (diabetes, CKD, IBS, etc), medications and supplements, and other instructions to make your order just the way you want.
4) We typically have additional questions, depending on the custom meal requirements -- we'll contact you via email to make your meals exactly fit your pet's needs.
Other helpful links:
How to Feed Fetching Foods: http://www.fetchingfoods.com/how-to-feed-fetching-foods/
New Shipping Method: http://www.fetchingfoods.com/new-shipping-option/
General Feeding Tips: http://www.fetchingfoods.com/meal-time-feeding-tips/