HOW TO ORDER
See our FAQ page for more information.
If you live in the Las Vegas area we will deliver to you at no cost to your home or office. Delivery days are Mondays during normal business hours even on holidays -- contact us for exceptions or special requests. Make sure to include your gate code in the NOTES section during checkout.
We ship nationwide. Shipping is calculated as part of the checkout process. Read more here: www.fetchingfoods.com/shipping-a-necessary-evil/. Be sure to include your gate code or special delivery instructions for our couriers.
Select the best shipping method for you. We have years of successfully shipping food safely nationally no matter the option you select (UPS/FedEx ground, 2 day, next day, air cargo). If you select the Airport pick-up option we will follow-up asking if you'd like to add a courier that will bring the food from the airport to your home or office (think Uber for packages). Generally Air Cargo shipments are shipped on Sunday and arrive by Monday.
If you're new to raw or fresh food feeding consider purchasing the Sampler Pack. This will introduce your dog or cat to a variety of proteins, seeing what their favorites are, so you know what to purchase going forward.
You can order anytime but to guarantee your order in the next shipping cycle, place it by Wednesday 12p PST. Our production occurs Wednesday through Saturday, building certain foods on certain days (eg if you ordered a turkey product on Friday and we've already made all the turkey products for the week, you may need to wait until the turkey production cycle in the next week). When your order is completed we will ship it on or before Monday for air cargo. Contact us for special shipping requests or exceptions. We always try to make and ship your order as quickly as possible.
Because we make our food fresh, we don't have a cache of ingredients or inventory (except very limited amounts of Just Cat and Only Dog). We make your pet's food just for you upon ordering.
Quick Reference Table for Adult cats with normal activity:
Quick reference table for adult dogs with normal activity:
For Custom Meals
Contact us at firstname.lastname@example.org if you have NOT ordered Custom Meals previously AND are ordering LESS than 5lbs. When you order 5lbs or more we will contact you unless you have a simple request that you describe in the NOTES section at checkout.
You can let us know what you want in the NOTES during checkout eg gently cook 5lbs of Just Cat Turkey, create a Just Cat Boneless Rabbit that does not use eggs and put in 6oz pouches, or any other information you think we need to know like food sensitivities (allergic to chicken), health conditions (CKD, pancreatitis, IBD, etc). Default package size is 8oz unless otherwise stated.
Other helpful links:
How to Feed Fetching Foods: http://www.fetchingfoods.com/how-to-feed-fetching-foods/
New Shipping Method: http://www.fetchingfoods.com/new-shipping-option/
General Feeding Tips: http://www.fetchingfoods.com/meal-time-feeding-tips/